Click the relevant link below to submit a service/parts request

AU Commercial Support 

AU Consumer Support

NZ Commercial Support

How to locate your serial number


Q: Is it possible to view the product prior to purchase?

A: Yes it is, our showroom is located at 78 Logis Boulevard, Dandenong South. 3175

Q: Is there warranty on the product?

A: Yes. Horizons are covered by the manufacturer's free warranty period for one year from the date of purchase and Matrix for two years.