Customer Experience

Create the best customer experience

Unmatched Customer Experience

Our team of after-sale support are ready to help. If you need any repair for your fitness equipment, home use or commercial use support, we are here ready for you.

All technicians are professionals, highly qualified, fully trained with all equipments models and spare parts to fix the problem as fast as possible.

All customer representatives are fully trained, local with latest product knowledge and able to give you the best trouble shooting advice. We will arrange a certified service technician when needed.

Johnson Health Tech stocks over $1.5mil worth of spare parts across Australia to ensure minimal downtime

All State Managers ensures that their Technical teams deliver a high level of service and repair units seamlessly.

Our support portal is open 24/7 to submit all your enquiries at your convenience

You will receive a call back or email response within 24 hours request is lodged.

Our quick turnaround time ensures you are back to training within 48 hours after your request lodged

*Business days only

Johnson Health Tech stocks over $1.5mil worth of spare parts across Australia to ensure minimal downtime