Shipping and Return

Shipping

Product will only be shipped after full payment is received.

All available products will be dispatched within 2 working days. 

Product ETA per state below:

Victoria - Within 5 working days after order is placed.

Other States - Within 7-10 working days after order is placed

Complimentary shipping only covers Metropolitan Areas (except Tasmania). There will be an additional charge for Tasmania and Regional areas, please contact us at marketing@jhta.com.au for a shipping rate. 

 

Cancellations, Returns or Refunds

We do not accept cancellations, returns or refunds due to change of mind. Please check all dimensions and product specification prior to purchase. If you are unsure or require further confirmation, please contact marketing@jhta.com.au.

If the item is faulty, please contact service@jhta.com.au and our customer service team will be in touch.