Shipping & Delivery
- Product will only be shipped after full payment is received.
- All available products will be dispatched within 2 working days.
- Complimentary curbside delivery Australia wide. Please have someone to assist on the day of delivery.
- Additional charges apply for door-to-door delivery, please contact us at email@example.com for rates.
- Additional charges apply for installation, please contact us at firstname.lastname@example.org for rates.
- Victoria: Between 3 - 5 working days after order is placed.
- All other states: Between 5 -10 working days after order is placed.
- International Shipping (NZ): Between 21 - 30 working days after order is placed
- Victoria: Between 5 - 7 working days after order is placed.
- All other states: Between 10 -15 working days after order is placed.
- International Shipping (NZ): Between 30 - 40 working days after order is placed
Pickup is only available upon receipt of "Ready For Pick-up" notification email.
- Pick-up location: 78, Logis Blvd, Dandenong South, 3175 VIC
- Time: Mon - Fri (8:30AM - 3:30PM) Exclude Public Holidays
Cancellations, Returns or Refunds
We do not accept cancellations, returns or refunds due to change of mind. On rare occasions, if a change of mind request is approved, an admin fee of $149 + GST will incur.
Please check all dimensions and product specification prior to purchase. If you are unsure or require further confirmation, please contact email@example.com.
If the item is faulty, please visit https://www.jhta.com.au and get in touch with our customer service team.
Please note - we are unable to comment or recommend on appropriate products for individuals with pre-existing medical condition/s. Please consult your health care practitioner for further advice.