What is a showroom product?
Showroom products are ex-display units that have been used in our showroom for display purposes. They may show minor cosmetic signs of use but are fully functional and maintained to a high standard. Each unit is tested before sale to ensure it meets our performance and safety benchmarks.
What does refurbished mean?
Refurbished products are pre-owned machines that have been professionally restored by our in-house technicians. This includes servicing, replacement of worn parts, and thorough quality testing. These units perform like new and are a reliable, cost-effective option for home or commercial settings.
Do these products come with a warranty?
Yes. All refurbished products and most showroom models include a 6-month parts and labour warranty unless otherwise stated.
Will my product come assembled?
Showroom and refurbished products are delivered within Victoria only and will arrive fully assembled. For other locations, please check the specific delivery options on the product page or contact our team, as assembly may vary unless discussed prior to purchase.
Is there a difference in performance compared to new equipment?
No. Both showroom and refurbished units are tested to ensure they meet the same performance standards as new machines. Any signs of prior use are cosmetic only and do not affect functionality.
Can I return a showroom or refurbished product?
We do not accept returns for both showroom and refurbished products as our standard returns policy applies. We recommend reviewing it or speaking with our team for specific details prior to purchase.